Terms and conditions

2. INFORMATION ON GOODS AND PRICES

2.1 Information on goods including the price of individual goods and its main attributes are listed by the individual goods in the catalogue of the Online Store. The prices of goods are VAT included, excluding charges and costs related to the return of goods. The prices shall remain in effect for the duration of their display in the Online Store.

2.2 The price of an item is determined based on the type of clothing, design, material, and manufacturing of the particular item. The Customer is familiar with the price in advance and accepts the price by submitting an order.

2.3 The price of an item is subject to change based on the manufacturing process. The potential change of price shall be communicated to the Customer in advance and the change shall occur after the Customer agrees and accepts the new price. The cost of delivery shall be added to the price of goods based on the selected delivery method.

2.4 The Online Store discloses information related to packaging and delivery costs. The information related to packaging and delivery costs listed in the Online Store is only applicable for deliveries within Slovakia and Czech Republic.

2.5 It is not allowed to mutually combine potential retail price discounts unless the Seller and the Customer agree otherwise.

2.6 The Seller reserves the right to cancel an order if the ordered goods are no longer in stock. The Seller shall inform the Customer of this fact without undue delay.

2.7 The Seller reserves the right to not accept an order from a Customer that failed to accept or pay for goods in the past.

2.8 The Customer can cancel an order via e-mail at any time before the order is accepted by the Seller.

3. ORDER AND CONCLUSION OF A PURCHASE AGREEMENT

3.1 The Customer creates an order via the following means:

- by completing an order form without registration

3.2 When creating an order, the Customer selects goods, an amount, a payment method, and a delivery method.

3.3 Before submitting an order, the Customer has an option to review and modify the data inserted in the order form. The data listed in the order form are considered correct by the Seller. The validity of an order is conditioned by completing all the mandatory fields in the order form and the Customer confirming he has read these Terms and Conditions.

3.4 After receiving an order, the Seller sends the Customer an order receipt to the e-mail address listed in the order form without delay. The order receipt is automatic and does not substitute concluding an agreement.

4. TERMS OF PAYMENT AND DELIVERY OF GOODS

4.1 The price of goods and potential costs related to delivery of goods as per the purchase agreement can be paid via the following means:

- cashless payment via a bank transfer (SK9811000000002935179746) to the bank account of the Seller (Tatra bank)
- cashless card payment

4.2 The Customer commits to the payment of the full amount of the price of goods including the cost of delivery. The Customer assumes ownership of the goods on the day the price is paid to the Seller in full.

4.3 The goods are delivered to the Customer:

- to the address listed by the Customer in the order form
- by a personal pick-up at the point of sale of the Seller

4.4 The delivery method is selected during the ordering process.

4.5 The Seller shall not assume responsibility for a delay in delivery or a damage to the goods caused by postal services or delivery services. The Seller shall not assume responsibility for the failure to deliver goods in the instance of inability to manufacture the goods within the agreed time period if such failure is related to unavailability of the material on the market or a properly reasoned unexpected occurrence on the side of the Seller that is timely communicated to the Customer.

4.6 The Seller shall issue a tax receipt – invoice to the Customer. The tax receipt shall be sent to the e-mail address of the Customer or attached to the ordered goods.

5. Withdrawal from the agreement

5.1 The Customer can withdraw from the Agreement within 14 days from the receipt of the goods.

5.2 In accordance with the applicable laws as per § 12, Section 5c of the Act on Door-to-door Sales and Mail Order Sales, the Customer is not entitled to withdraw from the Purchase Agreement. Unless the Seller and the Costumer agree otherwise, the Costumer cannot withdraw from an Agreement having as its objective to sell goods manufactured on specific requirements of the Customer or goods intended specifically for a particular Customer or goods that cannot be returned due to its specific features.

5.3 A withdrawal from the Agreement must be executed in a verifiable manner (in writing, via e-mail) stating the order number and the date of purchase. This right can be exercised as per § 12 of the Consumer Protection Act in the Mail Order Sales (Act no. 108/2000 Coll.).

5.4 The Customer who withdrew from an Agreement is obligated to return the purchased goods to the Seller within 14 days of the Agreement withdrawal. The Customer bears all costs related to returning the goods to the Seller even if the nature of the goods prevents them to be returned by regular mail. It is recommended to insure the goods when sending back to the address of the Seller.

5.5 Upon meeting all the aforementioned conditions, the Seller commits to returning the purchase price to the Customer via a bank transfer within 14 days of the receipt of the goods.

5.6 The Customer is obligated to return the goods to the Seller undamaged, unworn, clean and, if possible, in the original packaging. The Seller is entitled to unilaterally exercise the right to compensation for damage caused to the goods against the right of the Customer to a refund of the purchase price.

6. FINAL PROVISIONS

6.1. All rights to the website of the Seller, in particular the copyright to the content including the layout, pictures, videos, graphics, trademark, logo, and other content and elements are a property of the Seller. It is prohibited to copy, edit, or otherwise use the internet site or any part thereof without the consent of the Seller.

6.2. The Purchase Agreement including the Terms and Conditions shall be archived by the Seller in an electronic form and shall not be publicly accessible.

6.3 The Terms and Conditions are subject to modification and amendment by the Seller and these shall be disclosed on the website of the Seller (pavoldendis.com). These provisions do not affect the rights and obligations incurred throughout the effective duration of the previous version of the Terms and Conditions.

These Terms and Conditions are effective from November 25, 2020.